IGNOU Assistance

Refund Policy

Last updated: July 2026

Because our products are digital files delivered instantly after payment, all sales are final once a download has been made available in your dashboard.

If you were charged but did not receive access to your purchase within 30 minutes, contact support with your order number and we will investigate and either restore access or issue a full refund.

If a product is later found to be materially incorrect for the subject code you purchased, contact support within 48 hours of purchase for a replacement or refund.

Refunds, when approved, are processed back to your original payment method via Razorpay within 5–7 business days.